Electronic banking: Telkom launches a virtual card on WhatsApp

South African operator Telkom announced on Tuesday (June 8th) that it had launched a virtual Mastercard card usable on WhatsApp. This new service allows Telkom Pay customers to make payments online.

With the addition of the virtual Mastercard card to the wallet, users can now make payments at local and global online merchants that accept Mastercard, including Uber and Netflix. Telkom’s virtual Mastercard for WhatsApp offers customers the ability to shop using only their smartphone and the Telkom Pay app.

Customers simply create a virtual card on their profile, link it to their digital wallet, and transfer funds from their wallet to the card. To pay for their purchases, users are given a virtual prepaid card – comprising a 16-digit card number, security code, and expiration date, which they use to make an online purchase as is the case with a physical map.

The virtual card solution is securely stored on the Telkom Pay app and customers can temporarily block, cancel or replace their card through the app, giving them additional security and control.

Launched in 2020, Telkom Pay is a digital payment wallet that allows its users to make and receive payments using WhatsApp on their mobile phones.

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