Orabank Togo, a subsidiary of the Oragroup banking group, announces the launch of KEAZ, its new digital services offering for private, corporate and institutional clients. The KEAZ platform, which will be accessible to as many people as possible through the sub-agents of Orabank Togo, aims to provide its users with a simple and user-friendly experience with consistent information across all channels (“omnichannel” type solution). ). The customer can start a transaction from a mobile phone and finish it on an ATM, on the internet or with a sub-agent.
KEAZ users will also be able to initiate almost all their transactions in a secure way with an internet connection from their phone, tablet or computer, but also via the mobile application MY KEAZ, downloadable on Google Play and App Store. The platform will make it possible for customers without regular access to the internet or even a smartphone to run their basic transactions from a USSD code available from mobile operators.
The platform will provide the following products: Internet Banking for individuals, Internet Banking for businesses, Internet Banking for sub-agents, Mobile Banking / Wallet (Apple / Android and USSD) and ATM (multi-function counter for depositing cash, withdrawal without card, updating account and customer information). Several other services such as the payment of water and electricity bills, person-to-person payments, electronic wallet (eVoucher) allowing withdrawals without cards at ATMs or money transfer services will be offered. on the KEAZ platform.
Mr. Ferdinand Ngon-Kemoum, Chief Executive Officer of Oragroup, said: “This is a strategic step that we are taking today with the launch of this comprehensive digital offering, perfectly adapted to the needs of our customers. all segments. We are excited to offer this new service to our customers, today in Togo and, tomorrow, in the rest of our home countries to remain a bank in advance in the markets where it operates. ”
Mr. Guy Awona, General Manager of Orabank Togo, added: “With KEAZ, Orabank has planned to launch a wide range of digital products. It will not only equip mobile phone users with digital products, but also make banking services accessible and available to all segments of the population by developing a genuine proximity relationship through an ambitious commercial approach. “
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